Privacy Policy
At Lume Tan Lounge, we respect your privacy and are committed to protecting your personal information in accordance with Australian privacy laws.
What We Collect
We may collect:
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Name, email, phone number
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Payment details (securely processed via third parties)
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Booking and account information
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Website and app usage data (IP address, device type, interactions)
How We Use Your Information
We use your information to:
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Process bookings and payments
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Communicate with you (appointments, updates, promotions)
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Improve our services
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Meet legal and regulatory requirements
Cookies & Tracking
We use cookies to enhance your experience and analyse usage. You can manage cookies through your browser settings.
Data Security
We take reasonable steps to protect your information using secure systems and providers. However, no online transmission is completely secure.
Sharing Your Information
We may share your data with:
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Payment providers (e.g. Stripe, Ezidebit)
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IT and service providers
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Legal or regulatory authorities where required
We do not sell your personal information.
Your Rights
You may:
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Request access to your data
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Correct your information
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Opt out of marketing communications
Data Storage
Your information is stored securely using trusted systems and providers, including cloud-based services.
Children’s Privacy
Our services are not intended for individuals under 18.
Complaints
If you have a concern, contact us at:
hello@lumetanlounge.com.au
If unresolved, you may contact the Office of the Australian Information Commissioner.
Updates
We may update this policy from time to time. The latest version will always be available on our website.